At AMRescue, your privacy and data security are our highest priorities. This policy explains how we protect your information when using our services.
Last updated: January 2026
AMRescue is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you use our:
We follow strict data minimization principles and implement robust security measures to ensure your information remains protected at all times.
We collect only the minimum information necessary to provide our services effectively and securely.
Files uploaded for repair or conversion (Excel, Word, PowerPoint, PDF, images, etc.). These are processed temporarily and automatically deleted within 2 hours.
Collected only when necessary for service delivery:
Your information is used strictly for service delivery, support, and security purposes:
Repairing or converting uploaded files, providing technical support, and delivering business solutions
Preventing abuse, fraud detection, system monitoring, and maintaining service integrity
AMRescue follows a strict data minimization and automatic deletion policy to protect your privacy.
Maximum file retention period
| Data Type | Retention Period | Purpose |
|---|---|---|
| Uploaded Files | 2 hours maximum | Temporary processing only |
| Support Communications | 30 days after resolution | Service quality and records |
| Business Service Data | Duration of service + 30 days | Contract fulfillment |
| Anonymous Analytics | 12 months | Service improvement |
We implement industry-leading security practices to protect your information:
Depending on your location and applicable laws, you have the following rights:
Right to request access to your personal data and information about how it's processed.
Right to request correction of inaccurate or incomplete personal data.
Right to request deletion of your personal data under certain circumstances.
Right to object to processing and request restriction of processing in specific cases.
We use trusted third-party services to enhance our operations while maintaining strict privacy standards:
| Service Type | Purpose | Data Protection |
|---|---|---|
| Live Chat Support | Real-time customer assistance | GDPR-compliant, encrypted communications |
| Email Services | Service notifications and support | Encrypted email transmission |
| Analytics Tools | Service improvement and monitoring | Anonymous data only, no personal identifiers |
| Security Services | Fraud prevention and system protection | Enterprise-grade security protocols |
As a global service provider, data may be transferred to and processed in countries outside your country of residence. We ensure all international data transfers comply with applicable data protection laws through:
We may update this Privacy Policy periodically to reflect service changes, legal requirements, or security improvements. Updates will be posted on this page with a revised "Last updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Our team is ready to address any questions or concerns you may have about data protection and privacy.